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Returns Policy, Refunds, Faulty Items
Returns PolicyYou can arrange a return for refund/exchange on your items within 30 days from the date of your purchase. Please note that this excludes earrings (for strict hygiene reasons), engraved items, Gift Cards and Gift Packaging. You can arran
UK Returns. If you change your mind you can return your item for a refund or exchange within 30 days of purchase, excluding earrings (for strict hygiene reasons), personalised or engraved items, gift cards & gift packaging. All returns can be quickly
How do I arrange my return? You can arrange your return on our returns portal here for UK & the rest of world and here for US, where you can submit your details and arrange your postage. If you have any questions regarding arranging your return, plea
We’ve extended our returns policy for the festive season, all online orders placed between 4th December - 24th December can be returned or exchanged up until 22nd January, excluding earrings, personalised or engraved items, gift packaging + gift card