I have received a defective itemUpdated 3 months ago

If you have received your order but something is damaged or incorrect, please email us at [email protected] as soon as possible with your order number, and a photo of the issue, our team will send out a replacement for you right away.

If your D. Louise gift box has in any way been damaged in transit, please reach out to our team and we will re-dispatch new packaging for you right away.