Customs, Duties and TaxesUpdated 3 days ago

Will I have to pay for Duties & Taxes?

If you are in the EU, you will not be subject to additional customs fees if your order is under the value of 150 EUR. If your order value is over this amount, you will be requested to pay customs fees by the courier. 

International orders may be subject to customs or import duties and tax charges once they reach their destination outside of the UK. These are payable by the customer and we do not currently cover or reimburse this cost. This includes any import fees for orders sent with free shipping.

We recommend you check with your country's import regulations to see if there will be any additional costs before placing your order.

Do you refund Duties & Taxes? 

D.LOUISE cannot refund duties, taxes or shipping charges. If you think you have been incorrectly charged, please reach out to us and our customer service team will be happy to advise.