Still need help? We would love to hear from you!

Please complete our contact form or email us at info@dlouise.co.uk. Make sure to include your order number and photo evidence if applicable.

Our team is available Monday to Friday and always aims to get back to you within 48 hours.

D. Louise

<p><span id="isPasted" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Merriweather; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;">We&#x2019;ve extended our returns policy for the festive season, all online orders placed between 16th November - 24th December can be returned or exchanged up until 24th January, excluding earrings + gift cards. For purchases made from 25 December onwards, our normal 30 day returns policy applies.</span></p>

We’ve extended our returns policy for the festive season, all online orders placed between 16th November - 24th December can be returned or exchanged up until 24th January, excluding earrings + gift cards. For purchases made from 25 December onwards,

Christmas Returns Period

Returns & Exchanges

Track Your Order

Where is My Order?

Shipping

Changes & cancellations

Gift Cards

Discounts

Ordering

Customs, Duties & Taxes

Duties & Taxes

UK Returns

International Returns

I have received a defective item

Product Information

Ring Size Guide

Stock Availability

Our Packaging

Products

Lifetime Guarantee

1 Year Warranty

Warranty & Lifetime Guarantee

Christmas Returns PeriodUpdated 6 months ago